Owners of smartphones with a flexible display Samsung Galaxy Fold 3 complain about the appearance of cracks on the screen of the device. It is noted that screen damage occurs for no apparent reason and occurs shortly after the warranty period has expired.
Image source: phonearena.com
According to the source, cases of cracks appearing on the screen of the Samsung Galaxy Fold 3 smartphone after the end of the warranty service period have become more frequent. It is noted that most often cracks appear in the middle of the main display and run through the entire panel. Similar messages began to appear in the Reddit community and on other sites.
One of the owners of the flagship smartphone Samsung contacted the company’s support service with a similar problem. There, she was advised to contact UBreakiFix, whose specialists can replace a cracked display for $ 800, which is 73% of the original cost of the device.
Image Source: Reddit
Another owner of the Galaxy Fold 3 posted on Reddit a photo of his device with cracks on the screen, which, according to him, appeared after 15 months. «careful use». The image shows that a vertical crack runs through the entire main display of the device.
“I would really appreciate any advice. Took my smartphone off the wireless charger, opened it up, and it cracked right down the middle.», — wrote another Reddit user with the nickname Mizderrung. He also said that no physical damage was found in the Samsung service during the inspection, but after sending the device for replacement, the impact site and broken pixels were found. As a result, the user was offered to pay $700 for a screen replacement.
Image Source: Reddit
It appears that the Galaxy Fold 3 screen crack issue is affecting devices that are out of warranty. The owners of all devices that have encountered this problem claim that they did not drop smartphones and cracks on the screen appeared when one of the display openings during everyday use.
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